01
Introduction & Scope
Who This Policy Applies To
This privacy policy of vip baji applies to all members and visitors who use our platform. It takes effect from the moment you browse the vipbaji.im website, create an account, or use any of our services.
We understand that many people feel uneasy sharing personal information online — and that's completely reasonable. This policy exists to be upfront with you: what data we collect, why we collect it, and how we keep it safe. No hidden clauses, no fine-print traps.
This policy was last updated in January 2026 and has been prepared in accordance with applicable international data protection laws and GDPR guidelines.
In summary: Reading this privacy policy will make it clear that you have full control over your data — and that vip baji always honours that trust.
02
What Information We Collect
Personal & technical data details
Vip baji collects only the information necessary to deliver the best possible service to you. We never ask for data we don't need.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID number |
KYC verification & age confirmation |
| Contact Information |
Email address, phone number |
Account Verification & Support |
| Financial Information |
BKash number, bank account |
Payment processing |
| Usage Data |
Betting history, login activity |
Security & Fraud Prevention |
| Device Information |
IP address, browser type |
Security Monitoring |
- We never store your full card number or banking PIN.
- We do not access your phone's gallery, microphone, or camera.
- No information is collected from third-party social media profiles.
03
How We Use Your Information
Purpose and limits of data use
Vip baji uses your data only for specific, lawful purposes. It will never be used for anything beyond what is listed below:
1
Account Management
To handle registration, login verification, password resets, and account security.
2
Payment processing
To process deposits and withdrawals securely and to prevent fraud.
3
Customer service
To resolve your issues and maintain effective communication with our support team.
4
Legal obligations
To meet regulatory requirements and comply with anti-money laundering laws.
5
Service improvement
To conduct statistical analysis (without personal identification) and improve the quality of the platform.
6
Relevant communications
To send you promotions, bonuses, and important updates with your consent.
Our commitment: Your data is never used for profiling or targeted advertising. vip baji does not share any information with external advertisers.
04
How Long Data Is Retained
Data Retention Policy
Vip baji retains only the data that is necessary. Information is stored and deleted according to the following timeframes:
| Data Type |
Retention Period |
Reason |
| Account information |
For the lifetime of your account |
Service Delivery |
| Transaction Records |
5 years |
Legal obligations |
| Login Logs |
12 months |
Security Monitoring |
| KYC documents |
5 years after account closure |
Regulatory Requirements |
| Support chat |
6 Months |
Quality Assurance |
Following an account closure request, your data will be deleted as promptly as possible, subject to any legal retention requirements.
05
Sharing Data with Third Parties
When and How Information Is Shared
Vip baji never sells or shares your data with third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:
- Payment providers: Only the information necessary to process transactions with bKash, Nagad, or your bank.
- Law Enforcement Agencies: Where required by a court order or legal obligation.
- Security Services: Audited service provider for fraud detection and prevention.
- Regulatory Authority: Reporting required to maintain licensing compliance.
Our Guarantee: Outside of the circumstances listed above, no third party — including advertisers, research firms, or business partners — will have access to your personal data.
06
Cookies & tracking policy
What Cookies Are & How We Use Them
Cookies are small text files stored in your browser. vip baji uses cookies to enhance your experience. Below is an overview of the types of cookies we use and which ones you can opt out of:
You can also manage cookies directly through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
07
Your data rights
Your Rights Under GDPR
You have the following rights over your personal information. To exercise any of these rights, please contact our support team:
Right to know
You can find out exactly what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request deletion of your data, unless retention is required by law.
Right to Restrict Processing
You can restrict how your data is used for specific purposes.
Right to Portability
You can request a copy of your personal data at any time.
Right to Object
You may opt out of marketing or profiling at any time.
How to submit a request: Email us at support@vipbaji.im. We typically respond within 30 days.
08
Child Protection Policy
Protection of Users Under 18
Vip baji strictly provides services to users aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- KYC documentation may be requested if age is in doubt.
- If you suspect a minor has accessed the platform, contact us immediately at support@vipbaji.im — we will investigate without delay.
- If any minor's data is collected inadvertently, it will be deleted immediately.
09
Data Security Measures
How We Protect Your Information
Vip baji employs multiple layers of technical and organizational measures to keep your data secure:
- 256-bit TLS/SSL Encryption: Banking-grade encryption applied to all data transfers.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular security audits: An independent team of experts regularly conducts vulnerability assessments.
- Restricted Access Policy: Only authorized personnel have access to the data they need.
- Data backup: Regularly encrypted backups stored at ISO-certified data centers.
- Data Breach Protocol: In the event of a data breach, affected members will be notified within 72 hours.
Your responsibilities: Use a strong password, keep 2FA enabled, and never share your password with anyone — our support team will never ask for it.
10
Changes to the privacy policy
How you will be notified of updates
Vip baji may update this Privacy Policy from time to time — particularly in response to legal changes or the introduction of new services. Before any significant changes:
- You will be notified at least 14 days in advance via your registered email or SMS.
- The date of the latest version will be clearly stated on the website.
- Re-consent may be required in the event of significant changes.
- Previous versions will be available in the archive.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
11
Contact & Complaints
Privacy Queries & Complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to us through any of the following:
Live chat
24/7 support in Bangla
Help centre
Get the Detailed Guide
Privacy-related complaints are typically resolved within 30 days, under the direct oversight of our Data Protection Officer.